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Shipping Policies

 

FREE Shipping for all eligible orders

We offer Free Shipping for eligible orders to both Consumer Accounts and Business Accounts, 365 days a year!

Consumer Accounts: All you need to do is look for “FREE Shipping” next to the item price and add at least $49 of eligible items* to your cart. Select “FREE Shipping” at checkout, and your order will arrive in 5-8 business days.

  • Eligible Items*: All regular price items. Excluding store pick up items, gift cards, gift wrap charge, environmental handling fees, other applicable handling or administrative charges, and sales tax. Shipping surcharges on some over-sized or extra-heavy items still apply.
  • Non-Eligible Items: Shipping is based upon your total order amount. Use the table below as a quick reference for calculating your shipping charge for an order. An additional surcharge may apply to some items due to their size and/or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.

For shipments to Canada (except Quebec, Yukon, Northwest & Nunavut):

Total Order Amount

Standard (5-8 business days)

Express (2-4 business days)

Up to $25.00

$5.99

$19.95

$25.01 - $50.00

$6.99

$26.25

$50.01 - $75.00

$7.99

$33.31

$75.01 - $100.00

$8.99

$40.68

$100.01 - $150.00

$11.99

$48.21

$150.01 - $200.00

$13.99

$55.77

$200.01 - $250.00

$24.95

$63.34

$250.01 - $350.00

$24.95

$70.97

$350.01 - $500.00

$24.95

$79.14

$500.01 - $750.00

$24.95

$87.85

$750.01 - and above

$24.95

$99.75

 

For Shipments to territories of Yukon, Northwest & Nunavut, and Quebec:

Total Order Amount

Standard (2-8 business days)

Express (1-3 business days)

Up to $25.00

$50.00

$94.95

$25.01 - $50.00

$50.00

$101.25

$50.01 - $75.00

$50.00

$108.31

$75.01 - $100.00

$50.00

$115.68

$100.01 - $150.00

$50.00

$123.21

$150.01 - $200.00

$50.00

$130.77

$200.01 - $250.00

$50.00

$138.34

$250.01 - $350.00

$50.00

$145.97

$350.01 - $500.00

$50.00

$154.14

$500.01 - $750.00

$50.00

$162.85

$750.01 - and above

$50.00

$174.70

 

Gift Packaging

We offer gift packaging for a nominal fee of $5.95 per order. Larger and/or pre-boxed, prepackaged items will be placed in a colored paisley plastic gift bag and tied with colored satin ribbon. Please note oversized items cannot be gift-wrapped.

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. Our confirmation email will also including the link to track your order. The tracking number can be used to check the status of your package at our shipping carriers' online stores.

 Shipping Surcharge

Oversized/overweight items will require an additional fee for shipping and handling charges, which is listed in the description of the product. Total shipping cost is calculated by adding the shipping surcharge fee to the base shipping cost at check out.

 Cancelling an Order

You may cancel an order at any time prior to processing at our center by calling 1-844-604-6118, or send an email to support@hycdesign.com. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.

Business Accounts:

Free shipping for all regular priced items.

Business Accounts will also be qualified for free shipping on all sale items (except clearance items). All you need to do is to add at least $800 of eligible items to your cart. Select “FREE Shipping” at checkout, and your order will arrive in 2-5 business days.

Urgent delivery and Tailgate service are available for an extra fee. Contact our customer service team at support@hycdesign.com or Tel: 905.264.0388/1.844.604.6118, we will be pleased to quote you with these charges. 

Non-Eligible Items: Shipping is based upon your total order amount. Use the table below as a quick reference for calculating your shipping charge for an order. An additional surcharge may apply to some items due to their size and/or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.

For shipments to Canada (except Quebec, Yukon, Northwest & Nunavut):

Total Order Amount

Standard (2-8 business days)

Express (1-3 business days)

Up to $25.00

$5.99

$19.95

$25.01 - $50.00

$6.99

$26.25

$50.01 - $75.00

$7.99

$33.31

$75.01 - $100.00

$8.99

$40.68

$100.01 - $150.00

$11.99

$48.21

$150.01 - $200.00

$13.99

$55.77

$200.01 - $250.00

$24.95

$63.34

$250.01 - $350.00

$24.95

$70.97

$350.01 - $500.00

$24.95

$79.14

$500.01 - $750.00

$24.95

$87.85

$750.01 - $799.99

$24.95

$99.75

 

For Shipments to territories of Yukon, Northwest & Nunavut, and Quebec:

Total Order Amount

Standard (2-8 business days)

Express (1-3 business days)

Up to $25.00

$50.00

$94.95

$25.01 - $50.00

$50.00

$101.25

$50.01 - $75.00

$50.00

$108.31

$75.01 - $100.00

$50.00

$115.68

$100.01 - $150.00

$50.00

$123.21

$150.01 - $200.00

$50.00

$130.77

$200.01 - $250.00

$50.00

$138.34

$250.01 - $350.00

$50.00

$145.97

$350.01 - $500.00

$50.00

$154.14

$500.01 - $750.00

$50.00

$162.85

$750.01 - $799.99

$50.00

$174.70

 

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. Our confirmation email will also including the link to track your order. The tracking number can be used to check the status of your package at our shipping carriers' online stores.

Shipping Surcharge

Oversized/overweight items will require an additional fee for shipping and handling charges, which is listed in the description of the product. The total shipping cost is calculated by adding the shipping surcharge fee to the base shipping cost at check out.

Cancelling an Order

You may cancel an order at any time prior to processing at our center by calling 1-844-604-6118, or send an email to support@hycdesign.com. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns.

 

 

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