Frequently Asked Questions (FAQs)
Our office and warehouses are open Monday through Friday, between 9 am to 5 pm EST.
HYC Design Inc.
2901 Steeles Ave W Unit 11, North York, ON M3J 3A5, Canada.
We provide a 2-days local (within 100 km) delivery service for any regular order that placed before 4pm EST. For out of town/remote area orders it may take additional time to deliver. Unless special arrangement, freight is extra.
We accept the following modes of payment:
Electronic Funds Transfer (EFT)
Cash or money order
Debit Card Payment
Credit Cards: Mastercard or VISA Company
Cheques after accounts are approved
To open a credit account, we require a credit application form. Following approval of this application, payment terms are due within the next 30 days from the date of the invoice. A 2% per month interest and $45 admin fee will be charged on all overdue balances.
Returns or warranty claims on items more than 14 days from the purchase are subject to assessment. Products may not be returned without first contacting client services. Returns may subject to a 20% restocking charge and all related freight charges. Any unauthorized returns or collect shipments will be refused. *All products under Deals are considered final sale. No returns or refunds will be accepted.
You can book a Free consultation here
We proudly serve all across Canada, including, but not limited to, the following locations:
Ajax Barrie Brampton Burlington Calgary Cambridge Collingwood
Guelph Halifax Hamilton Kingston Kitchener London Markham Mississauga
Montreal Newmarket Niagara Falls Oakville Orillia Ottawa Pickering Quebec
Richmond Hill Toronto Thunder Bay Vaughan Sudbury Windsor Vancouver
HYC Design seeks to provide hotels, resorts, motels, Airbnbs, cottages, and extensive consumers with high-quality hospitality supplies and innovative custom-designed items. We sell a wide variety of products ranging from flat sheets, duvets, and blankets all the way to window coverings, towels, and PPE.
Yes, we sell many of our products in wholesale. Including hotel linens and towels. Contact us for more info.