How to Choose a Hotel Supplier

How to Choose a Hotel Supplier

There are multiple factors that go into picking the best hotel supplier and it s not always easy. What if the shipping order goes wrong? What if it’s too expensive? What if the supplies don’t come in on time? Fear not, here are five tips that will help you when picking a hotel supplier:

1. Consitent Quality 

First and foremost, the most obvious tip: the supplier you choose to purchase from should always offer quality products that are always consistent. The products that consist of them are highly important and needed, specifically in the hospitality industry. Customers tend to put poor quality and bad service hand in hand. One bad experience can have extremely negative effects on the hotel business. Which is why it’s crucial to make sure that every product you have purchased works as it’s supposed to without any problems. 

 

2. Know Your Target Market & Their Needs

This one is blatantly evident. If you don’t know what your target market needs, you won’t know exactly what to get, if your supplier even supplies the products your target market needs, or if the product has good quality. While selecting the hotel supplier, the management should always ask themselves these questions:

1. What do my guests value?

2. At what cost?

3. What will be the long-term effects of purchasing these products? 

 

3. Make Value Your Main Concern 

There is a relationship between buying hotel supplies and the value that is received, making them both quantitative and qualitative products. According to the Institute for Supply Management (ISM), the definition of value is: "value is a systematic study of the function of an item or system for the purpose of identifying unnecessary costs, which can be eliminated without impairing the capacity of the item or system to perform as required." This is essentially saying that the value of an item can only be defined; how the item works must be researched. The value of cost needs to be acknowledged as whether or not they’re essential or non-essential, eliminating the cost of non-essentials doesn’t have much of an effect on how well the item or system works. Everyone has a different definition of value, which is why it's up to the hotel's manager to determine the definition of value for their hotel. 

 

4. Prioritize the Needs of Your Guests 

One thing to keep in mind that is extremely relevant is that sacrificing the quality of an item for the price is never worth it. You might think saving a couple of dollars is worth it, but the long-term effect of a bad quality product can cost you even more money than you tried to save. Customers deserve the best, and if they have a good experience with the good quality items in their hotel rooms, they are more likely to come back to stay at your hotel again or even pay for a premium stay. A good way to decide what supplies you should purchase is by looking at the supplies through the eyes of your guests instead of through the eyes of the hotel manager, and asking yourself if the guests will link the supplies. If you answer yes, then that tells you to keep on searching.

 

5. Pick Local Suppliers 

When looking for a hotel supplier, you should always buy from suppliers who are situated in the country you live in over international suppliers. The reason for this is that buying from local suppliers comes with less of a risk than international suppliers do for many reasons, such as; they don’t have the same laws and regulations as your country, so you cannot claim in court for fraud or defective products. Another reason why you should purchase from local suppliers is that they’ll offer you the best price on the products, they don’t require you to ship the products from abroad, which causes the shipping prices to be less expensive, and they are more likely to offer you products at lower costs.

Picking a supplier for hospitality products isn’t easy. There are numerous questions that come to mind with it. That is why at HYC Design, we always work with you rather than for you. The quality of our products is always amazing, and providing exceptional service is one of our primary focuses. 

 

Contact us for inquiries: info@hycdesign.com